Client Services Front Desk Admin - FT, Bay Shore

Family Service League Inc.; North Bay Shore (NY); On-site; USD 38,000 - 40,000; Full time

Benefits offered by this job

Health and Dental Insurance

Vision Insurance

Flexible Spending Account (FSA)

Retirement Savings Plan with a 5% emlo

Life and AD&D Insurance

Generous PTO

Up to 11 paid Holidays

Employee Assistance Program (EAP)

Company paid Short-Term and Long-Term

Employee Discounts and more!

Job summary

Family Service League is seeking a full-time Front Desk Administrative Assistant in Bay Shore, NY. The Administrative Assistant will handle general administrative and clerical functions, interacting with clients by phone or in-person to help navigate clinic services, scheduling appointments, and assisting with related paperwork.

We offer a generous benefits package including Health and Dental Insurance, Vision, Flexible Spending Account (FSA), Retirement Savings Plan with a 5% employer

Qualifications

• High School Diploma or equivalent required.
• Minimum of two years of related experience in an office setting required.
• Ability to multi-task, have excellent customer service skills and work as part of a team.
• Strong verbal and written communication skills required.
• Proficient computer skills, including Microsoft Office required.
• Bilingual in Spanish preferred.
• Must be able to work a flexible schedule for office coverage.

Responsibilities

• Answer phones, scheduling, loading appointments, scanning, and interacting with clients and referral sources.
• Maintain an onsite presence as the first point of contact for clients and visitors.
• Greet and sign in patients.
• Perform electronic data entry and record keeping.
• Schedule client appointments and take payments.
• Make appointment reminder calls.
• Help establish and maintain a positive and productive work environment.
• Enter data into OASAS system.
• Provide insurance verification and authorization.
• Run I-STOPS.
• Conduct bank deposits.
• All other duties as assigned.

Skills

Customer service

Multitasking

Verbal and written communication

Bilingual in Spanish

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Family Service League is seeking a full-time Front Desk Administrative Assistant in Bay Shore, NY. The Administrative Assistant will handle general administrative and clerical functions, interacting with clients by phone or in-person to help navigate clinic services, scheduling appointments, and assisting with related paperwork.

We offer a generous benefits package including Health and Dental Insurance, Vision, Flexible Spending Account (FSA), Retirement Savings Plan with a 5% employer