Clinic Front Desk & Admin Assistant

New York Institute of Technology; North Great River (NY); On-site; USD 35,000 - 38,000; Full time

Benefits offered by this job

Paid time off

Holidays

Tuition remission

Retirement plans

Job summary

New York Institute of Technology's Family Health Care Center in Central Islip seeks a full-time Office Assistant to be the first point of contact for patients, manage appointments, collect information, and support front desk operations with a welcoming, organized approach.

You will coordinate between patients, doctors, billing and staff, process payments, maintain EHRs with HIPAA compliance, and use eClinicalWorks and MS Office to keep records accurate and secure. Bi-lingual Spanish preferred.

Qualifications

• High school diploma or equivalent required.
• Preferred Medical Assistant Training and/or certification.
• Prior experience with patient scheduling or working in a medical health center preferred.
• Familiarity with Medical Terminology.
• Computer skills (electronic medical records system required).
• MS Office proficiency (Word, Excel, Outlook) required.
• Strong communication skills, both verbal and written.
• HIPAA compliance and confidentiality awareness.
• Bi-lingual Spanish preferred.

Responsibilities

• Oversee physician order processes and prior authorizations with insurers/ vendors.
• Obtain information for prior authorization for radiology, meds, etc.
• Answer calls, document messages in the EMR.
• Handle all appointment scheduling.
• Greet patients and collect patient and financial information.
• Document patient arrivals and obtain consents.
• Process patient payments and billing inquiries.
• Assist with patient referrals and coordinate with facilities.
• Coordinate communication between patients, doctors, billing and staff.
• Log communications in eClinicalWorks via telephone encounters.
• Maintain clean, organized front desk and waiting area.
• Maintain EHRs and HIPAA compliance.

Skills

Customer service

Communication skills

Bilingual Spanish

HIPAA compliance

Education

High school diploma

Medical Assistant training

Tools

eClinicalWorks (eCW)

MS Word

MS Excel

MS Outlook

Windows OS

Job description

New York Institute of Technology's Family Health Care Center in Central Islip seeks a full-time Office Assistant to be the first point of contact for patients, manage appointments, collect information, and support front desk operations with a welcoming, organized approach.

You will coordinate between patients, doctors, billing and staff, process payments, maintain EHRs with HIPAA compliance, and use eClinicalWorks and MS Office to keep records accurate and secure. Bi-lingual Spanish preferred.