Client Services Coordinator - Front Desk & Community Impact

Pregnancy Care Center; Springfield (MO); On-site; USD 22,000 - 30,000; Full time

Job summary

Pregnancy Care Center in Springfield, MO is seeking a Client Services Coordinator to provide general administrative support and act as a liaison between clients and staff. You will answer calls, schedule appointments, maintain files, and help with front office operations to create a welcoming, confidential environment.

Ideal candidates are customer-service minded, detail-oriented, organized, and professional, with a passion for PCC's mission.

Qualifications

• A college degree is preferred but not required.
• A minimum of two (2) years of experience in client services is preferred.
• Proficiency in Microsoft Windows and Office is required.

Responsibilities

• Interact with clients in crisis and with community partners.
• Greet clients and guests while ensuring a professional and confidential environment.
• Act as a liaison to address client needs in a timely manner.
• Answer and direct all incoming phone calls.
• Schedule client appointments.
• Maintain client files, including data entry, opening, and closing of files.
• Perform day-to-day administrative tasks as they arise.

Skills

Customer service

Detail-oriented

Organized

Professional

Self-motivated

Education

College degree (preferred)

Tools

Microsoft Windows

Microsoft Office

Job description

Pregnancy Care Center in Springfield, MO is seeking a Client Services Coordinator to provide general administrative support and act as a liaison between clients and staff. You will answer calls, schedule appointments, maintain files, and help with front office operations to create a welcoming, confidential environment.

Ideal candidates are customer-service minded, detail-oriented, organized, and professional, with a passion for PCC's mission.