Client Services Associate I: Elevate Client Experience

Arthur J. Gallagher & Co. (AJG); Austin (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

Collaborative, people-first culture

Global reach with local impact

Job summary

Gallagher Benefit Services in Austin seeks an entry-level Branch Client Service Associate I to support daily workflows, assist with client communications, and help maintain service quality. You will create documents and reports using standard systems, contributing to client satisfaction and retention.

The role emphasizes organization, technology use, and accurate data handling, with opportunities for growth within a global advisory firm and a collaborative culture.

Qualifications

• High School diploma/equivalent with 1 year related experience.
• Proficiency in Microsoft Office and basic math.
• Preferred: Associate's degree or professional certification.

Responsibilities

• Support the branch's workflow and provide routine client support.
• Create documents, certificates, and reports using appropriate systems.
• Assist with client retention, satisfaction, and overall branch performance.

Skills

Client relationships

Education

High School diploma/equivalent

Associate's degree

Tools

Microsoft Office

Job description

Gallagher Benefit Services in Austin seeks an entry-level Branch Client Service Associate I to support daily workflows, assist with client communications, and help maintain service quality. You will create documents and reports using standard systems, contributing to client satisfaction and retention.

The role emphasizes organization, technology use, and accurate data handling, with opportunities for growth within a global advisory firm and a collaborative culture.