Client Services Associate — Fast-Paced Support & Billing

The TemPositions Group of Companies; Village of Freeport (NY); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Paid holidays

Job summary

The TemPositions Group of Companies is seeking a client services associate to thrive in a fast-paced environment in New York. You will log and schedule service appointments, assist in billing, and nurture vendor and client relationships with professional communication.

The role requires 1+ year of experience, strong follow-up and detail orientation, and the ability to work independently or with a team. A bachelor’s degree is preferred, and basic Word/Excel skills are expected.

Qualifications

• Friendly and professional phone and customer service skills.
• Strong follow-up skills and attention to detail.
• Ability to work independently and as part of a team.
• Basic PC knowledge and typing speed of 40 WPM.
• Bachelor's degree preferred; 1+ years of experience.

Responsibilities

• Log and schedule service appointments and calls.
• Prepare client invoices and assist in billing.
• Maintain relationships with vendors and clients.
• Manage a high volume of calls and emails.
• Will train, but strong phone, PC and customer care skills required.

Skills

Customer service

Communication

Follow-up

Detail-oriented

Teamwork

Independence

Typing 40 WPM

Phone skills

Education

Bachelor's degree preferred

Tools

Word

Excel

Job description

The TemPositions Group of Companies is seeking a client services associate to thrive in a fast-paced environment in New York. You will log and schedule service appointments, assist in billing, and nurture vendor and client relationships with professional communication.

The role requires 1+ year of experience, strong follow-up and detail orientation, and the ability to work independently or with a team. A bachelor’s degree is preferred, and basic Word/Excel skills are expected.