Foster Care & Family Services Assistant III

New LHRC External Career Site; Bristol (VA); On-site; USD 42,000 - 52,000; Full time

Job summary

New LHRC External Career Site is seeking a Human Services Assistant III to support Foster Care services and family welfare in a primary client-facing capacity. You will collect information, coordinate resources, and maintain case records to ensure smooth service delivery.

The role emphasizes teamwork, effective communication, and adherence to program guidelines while engaging with families, children, and professionals in various settings.

Qualifications

• High school diploma supplemented with post-secondary coursework in social work, human services, gerontology, or related field.
• Relevant work experience in public administrative support is helpful.

Responsibilities

• Contacts clients for information and responds to routine questions in person, email, or by phone.
• Analyzes needs and coordinates resources to support families/clients.
• Maintains foster care records.
• Conducts adoption searches via court records, library, agency files, Internet, and city directory; makes initial contact if a match is found.
• Assists with subsidy billings and payments.
• Prepares financial, statistical forms, reports, case documentation and court reports.
• Assists in supervised visitation or worker visits.
• Coordinates events such as Toys for Tots, Annual Art Sale, Bags & Bears and unit events.

Skills

Customer service

Communication

Planning & organization

Interpersonal skills

Counseling

Interviewing

Data interpretation

Office software

Education

High school diploma + relevant coursework in social services

Tools

Word processing

Spreadsheets

File management

Job description

New LHRC External Career Site is seeking a Human Services Assistant III to support Foster Care services and family welfare in a primary client-facing capacity. You will collect information, coordinate resources, and maintain case records to ensure smooth service delivery.

The role emphasizes teamwork, effective communication, and adherence to program guidelines while engaging with families, children, and professionals in various settings.