Premium Billing Specialist: Optimize Billing & Service

National Indemnity Company; Omaha (NE); Sur place; USD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Wellness program

401(k) with employer match

Educational reimbursement

Downtown parking subsidy

Parental leave

Résumé du poste

Berkshire Hathaway Homestate Insurance Company in Omaha, Nebraska is seeking a Premium Billing Specialist to support accurate collection, application, reconciliation, and refunds of premiums for BHHC Specialty Risk. This role works directly with insurance agents, premium finance companies, and internal teams to resolve billing questions and ensure premiums are processed correctly.

The position emphasizes attention to detail, strong communication, and the ability to balance customer service with

Qualifications

• Bachelor’s degree in accounting, finance, business, or related field, or equivalent work experience.
• 1+ years of professional work experience.
• Knowledge of general accounting principles, basic mathematics, and recordkeeping.
• Strong written and verbal communication skills with the ability to interact with customers, agents, and internal teams.

Responsabilités

• Manage the collection and reconciliation of outstanding premium and unearned balances, including larger and older balances.
• Communicate directly with insurance agents regarding balances due, payment questions, commission statements, and available payment processes.
• Work with agents to resolve outstanding balances and negotiate payment plans when appropriate.
• Partner with Marketing, Management, Finance, and other internal teams to resolve billing and collection issues and determine appropriate next steps.
• Review outstanding agency bill balances associated with policies canceled for nonpayment and work with retail and wholesale agents to collect premium due.
• Research and reconcile payments, offsets, open receivables, and unapplied premium to help ensure funds are credited to the appropriate agency and policy.
• Respond to phone and email inquiries regarding direct bill and agency bill accounts while delivering a high level of customer service.

Connaissances

Analytical skills

Problem solving

Communication skills

Attention to detail

Formation

Bachelor’s degree in accounting, finance, business, or related field

Description du poste

Berkshire Hathaway Homestate Insurance Company in Omaha, Nebraska is seeking a Premium Billing Specialist to support accurate collection, application, reconciliation, and refunds of premiums for BHHC Specialty Risk. This role works directly with insurance agents, premium finance companies, and internal teams to resolve billing questions and ensure premiums are processed correctly.

The position emphasizes attention to detail, strong communication, and the ability to balance customer service with