Client Services Administrator

remote work; United States; Remote; USD 19,000 - 21,000; Full time

Job summary

Remote Recruitment is hiring for a UK client as a Client Services Administrator, working remotely from South Africa during UK business hours. You will own day-to-day client communications, paperwork and follow-up from start to finish.

Responsibilities include responding to client emails and calls, setting up and maintaining client records in the CRM, preparing documents, quotes and renewals, coordinating with internal teams to resolve issues, and tracking requests so nothing is left waiting.

Qualifications

• Experience in a client facing admin or account support role.
• Confident with a CRM such as HubSpot or Salesforce.
• Excellent written English.
• Strong organisation and follow-through.
• Calm, polite manner with clients.

Responsibilities

• Respond to client emails and calls promptly and professionally
• Set up and maintain client records in the CRM
• Prepare documents, quotes and renewals
• Coordinate with internal teams to resolve client issues
• Track requests so nothing is left waiting

Skills

Client-facing admin

HubSpot

Salesforce

Written English

Organisational skills

Follow-through

Tools

HubSpot

Salesforce

Job description

About the role

Remote Recruitment is hiring for a UK client as a Client Services Administrator. The role owns day to day client communications, paperwork and follow up from start to finish, working remotely from South Africa during UK business hours.

What you'll do

• Respond to client emails and calls promptly and professionally
• Set up and maintain client records in the CRM
• Prepare documents, quotes and renewals
• Coordinate with internal teams to resolve client issues
• Track requests so nothing is left waiting

What they're looking for

• Experience in a client facing admin or account support role
• Confident with a CRM such as HubSpot or Salesforce
• Excellent written English
• Strong organisation and follow-through
• Calm, polite manner with clients

For applicants in Nigeria

• The listing states remote work from South Africa for a UK employer, with UK hours; it does not specify Nigeria eligibility beyond that, confirm before interviewing
• Timezone expectations: role requires UK business hours (09:00-17:00 UK, 11:00-19:00 SAST); confirm if this aligns with your location
• Contractor vs employee: not stated; confirm during interview
• Pay currency/range: listed as R29 000, R32 000 per month
• Visa or work-authorization: not stated; confirm if applicable