Lettings Administrator

remote work; United States; Remote; USD 42,000 - 54,000; Full time

Job summary

Remote Recruitment is recruiting a Lettings Administrator for a UK-based employer, fully remote from South Africa. You will manage the administrative workflow from offer to move-in, ensuring compliance and acting as the primary contact for landlords, tenants and contractors.

The role involves drafting tenancy documents, tracking safety certificates, and coordinating references and deposits while keeping systems up to date. Strong written English and CRM experience are essential.

Qualifications

• Experience with property lettings or contract-heavy admin.
• Familiar with CRM/property systems such as Reapit, Alto or Jupix.
• Strong written English for tenant/landlord communication.
• Good document control and diary discipline.
• Comfortable following up with third parties until tasks close.
• Ideally familiar with UK lettings legislation.

Responsibilities

• Prepare and issue tenancy agreements, renewals and notices.
• Track gas safety, EPC and electrical certificates to ensure timely compliance.
• Coordinate referencing, deposits and move-in paperwork.
• Log maintenance issues and manage contractor progress to completion.
• Keep the property management system accurate and up to date.
• Answer landlord and tenant queries by email and phone.

Skills

Property administration

CRM experience

Written English

Document control

Stakeholder follow-up

UK lettings knowledge

Tools

Reapit

Alto

Jupix

Job description

About the role

Remote Recruitment is hiring a Lettings Administrator for a UK based employer, fully remote from South Africa. This role owns the administrative workflow for a UK lettings portfolio, from offer to move-in, ensuring compliance and serving as the main contact for landlords, tenants and contractors.

What you'll do

• Prepare and issue tenancy agreements, renewals and notices
• Track gas safety, EPC and electrical certificates to ensure timely compliance
• Coordinate referencing, deposits and move-in paperwork
• Log maintenance issues and manage contractor progress to completion
• Keep the property management system accurate and up to date
• Answer landlord and tenant queries by email and phone

What they're looking for

• Experience with property, lettings or contract heavy administration
• Familiarity with a CRM or property system such as Reapit, Alto or Jupix
• Confident written English for tenant and landlord correspondence
• Strong document control and diary discipline
• Comfortable chasing third parties until a task is closed
• Nice to have exposure to UK lettings legislation

For applicants in Nigeria

• The listing states 100% remote from South Africa and UK business hours, with no explicit Nigeria residency requirement. Confirm timezone expectations before interviewing.
• Work location is remote; the listing does not specify contractor versus employee status. Clarify during screening.
• Salary is shown in unspecified currency in the listing text; confirm pay currency/range during interview.