Client Services & Accounts Coordinator

FF Inc; Glendale (AZ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive compensation with bonus op

Paid training and ongoing support

Full-time schedule

Collaborative and professional team 

Opportunities for advancement within 


Job summary

FF Inc in Glendale, AZ is seeking a personable and organized Client Services Associate to support client relationships, manage account activity, and handle day-to-day communication. You will work directly with clients to understand their needs and coordinate follow-ups.

You’ll collaborate with sales and account teams, maintain accurate client records in CRM, and prepare client materials. This role emphasizes responsive communication, reliable follow-through, and a professional, team-oriented

Qualifications

• Excellent verbal and written communication.
• Strong organization and attention to detail.
• Ability to build and maintain client relationships.
• Comfortable learning CRM and account management systems.

Responsibilities

• Serve as a point of contact for new and existing clients.
• Communicate with clients about products, services, and account information.
• Respond to client questions with accurate, timely information.
• Learn client needs and connect them with appropriate products or services.
• Support onboarding and account setup for new clients.
• Coordinate follow-up communications with clients.
• Maintain accurate client information and interaction history.
• Update CRM with account activity and client records.
• Monitor open requests and coordinate next steps with internal teams.
• Assist sales and account teams with client-related activities.
• Prepare client materials and account information.
• Gather client feedback and share insights internally.
• Identify recurring client needs and opportunities for additional support.
• Maintain strong client relationships through responsive communication.

Skills

Communication

Organization

Relationship building

CRM basics

Multitasking

Tools

CRM Software

Job description

FF Inc in Glendale, AZ is seeking a personable and organized Client Services Associate to support client relationships, manage account activity, and handle day-to-day communication. You will work directly with clients to understand their needs and coordinate follow-ups.

You’ll collaborate with sales and account teams, maintain accurate client records in CRM, and prepare client materials. This role emphasizes responsive communication, reliable follow-through, and a professional, team-oriented