Client Service Specialist - IT Networking

Socket.dev; Gainesville (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Atris Technology in Gainesville, FL is seeking a cheerful client and network support specialist for full-time employment. You will provide telephone, email, and on-site support for our custom software, hardware, and networks, across local and remote customer sites.

The role requires excellent communication, a customer-first attitude, and the ability to travel. You will work with Windows, Linux, network gear, and SD-WAN/SASE, with opportunities to learn new technologies and contribute to

Qualifications

• 2 Years IT support Experience
• Valid Florida Drivers License
• High School Diploma or Equivalent
• CompTIA A+ and Net+ Certifications a plus
• Professional appearance and telephone presence

Responsibilities

• Telephone support
• Email support
• On-site support
• Remote implementation of custom software, hardware and networks at local and remote customer sites.
• On-site implementation of custom software, hardware, and infrastructure equipment at local and remote customer sites.
• User training
• Documentation as necessary
• Business related travel

Skills

IT support

Florida Driver's License

CompTIA A+

Net+

Professional appearance

Education

High School Diploma or Equivalent

Job description

Atris Technology seeks a cheerful client and network support specialist for full time employment. This position requires excellent oral and written communication skills along with a customer first attitude. Your duties would include telephone/e-mail/on-site support. This includes implementation and support of custom software, hardware and networks at local and remote customer sites. Software testing and documentation as necessary is also required. Successful candidates may travel and possess the ability to perform under pressure. Primary technologies you'll work with include our custom suite of financial applications, Microsoft Windows, Linux, VMWare, Ubiquiti, HP/Aruba hardware, Fortinet Security Appliances, iSCSI SAN, Dell Servers and Storage, SD-WAN and SASE, etc. The ideal candidate will have at least 2 years experience in an IT environment and a drive to learn new technologies. Since 1996, Atris Technology has been an innovation leader in the financial software sector.

Skills and Qualifications:

• High School Diploma or Equivalent
• Valid Florida Drivers License
• 2 Years IT support Experience
• CompTIA A+ and Net+ Certifications a plus
• Professional appearance and telephone presence

Job Description:

• Telephone support
• Email support
• On-site support
• Remote implementation of custom software, hardware and networks at local and remote customer sites.
• On-site implementation of custom software, hardware, and infrastructure equipment at local and remote customer sites.
• User training
• Documentation as necessary
• Business related travel