Client Service Specialist

Ultimate Staffing; Santa Barbara (CA); On-site; USD 33,000 - 34,000; Full time

Job summary

Ultimate Staffing seeks a Client Services Specialist in Santa Barbara for an in-person role with a property management company. You will greet residents and applicants, assist walk-ins, and support leasing operations on a busy front desk.

The role requires a professional appearance, strong communication, and the ability to manage multiple deadlines. The work week is Monday through Friday, 8am to 5pm, with an hourly pay of $24.00–$25.00.

Qualifications

• A professional appearance is required.
• Ability to deal effectively with a wide range of people.
• Positive and outgoing nature.
• Neat, legible handwriting.
• Regular and punctual attendance.
• Ability to work cooperatively with others.
• Able to meet multiple deadlines.
• Works well under pressure to meet deadlines.
• Good oral and written communication.
• Spanish speaking and writing preferred but not required.

Responsibilities

• Assist walk in customers.
• Attend and contribute to weekly leasing status meetings.
• Process rental applications - run credit reports, verification of rental history and employment.
• Contact rental applicants with approval/denial information.
• Draft rental agreements and addendums.
• Schedule lease signing and resident move ins.
• Process and track lease assignments and subleases.
• Parking - oversee parking list, agreements and rentals.
• Place follow up move in calls to new residents.
• Maintain neat and tidy workspace and lobby.
• Understand policies and apply them to different situations.
• Work well as a team.
• Other duties as assigned by supervisor.

Skills

Professional appearance

People skills

Outgoing nature

Neat handwriting

Attendance

Team collaboration

Deadline management

Oral communication

Written communication

Spanish language

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Client Services Specialist Needed in Santa Barbara for a Property Management Company (in-person)

Pay range:

$24.00 - $25.00/hour

Schedule:

Monday - Friday

8am - 5pm

Summary:

Property Management Company manages residential, commercial and mixed-use properties in Santa Barbara, Ventura and San Luis Obispo Counties.

The Customer Service Representative must remain calm under the pressure of a busy and multi-faceted position and is responsible for..

Essential Duties and Responsibilities:

• Assist walk in customers
• Attend and contribute to weekly leasing status meetings
• Process rental applications - run credit reports, verification of rental history and employment
• Contact rental applicants with approval/denial information
• Draft rental agreements and addendums
• Schedule lease signing and resident move ins
• Process and track lease assignments and subleases
• Parking - oversee parking list, agreements and rentals
• Place follow up move in calls to new residents
• Maintain neat and tidy workspace and lobby
• Understand policies and apply them to different situations
• Work well as a team
• Other duties as assigned by supervisor

Qualifications:

• A professional appearance
• Ability to deal effectively with a wide range of people
• A positive and outgoing nature
• Neat legible handwriting
• Regular and prompt attendance
• Ability to work cooperatively with others
• Ability to meet multiple deadlines
• Works well under pressure to meet deadlines
• Good oral and written communication
• Spanish speaking and writing is preferred but not required

OTHER SKILLS:

The following business skills are required: familiarity with computers including Microsoft Word, Excel and Outlook. Has the ability to compose a business letter.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.