Client Service Specialist

Ultimate Staffing Services; Santa Barbara (CA); On-site; USD 32,000 - 34,000; Full time

Job summary

Ultimate Staffing Services is seeking a Client Services Specialist for an in-person role in Santa Barbara. The position supports a property management company, handling resident communications, leasing processes, and on-site duties.

Responsibilities include processing applications, drafting lease documents, coordinating move-ins, and maintaining a tidy, welcoming lobby. Strong people skills and reliability are essential, with bilingual ability a plus.

Qualifications

• Must communicate effectively with a wide range of people.
• Be punctual and reliable in attendance.
• Demonstrate teamwork and cooperation.
• Maintain accuracy and attention to deadlines.
• Strong written and verbal communication skills.
• Spanish language ability is a plus but not required.

Responsibilities

• Assist walk-in customers and respond to inquiries.
• Attend weekly leasing status meetings and contribute.
• Process rental applications: run credit reports and verify history.
• Inform applicants of approval or denial information.
• Draft rental agreements and addendums.
• Schedule lease signings and resident move-ins.
• Track lease assignments and subleases.
• Oversee parking list, agreements, and rentals.
• Make follow-up calls to new residents after move-in.
• Keep workspace and lobby neat and organized.
• Understand and apply company policies to various situations.
• Collaborate effectively with team members.
• Perform other duties as assigned by supervisor.

Skills

People skills

Positive/outgoing

Attendance

Team collaboration

Detail-oriented

Deadline-driven

Communication (oral/written)

Spanish language (preferred)

Tools

Microsoft Word

Excel

Outlook

Job description

Client Services Specialist Needed in Santa Barbara for a Property Management Company (in-person)

Salary: USD23 - USD25 per hour

$24.00 - $25.00/hour

Schedule:

Monday - Friday

8am - 5pm

Summary:

Property Management Company manages residential, commercial and mixed-use properties in Santa Barbara, Ventura and San Luis Obispo Counties.

The Customer Service Representative must remain calm under the pressure of a busy and multi-faceted position and is responsible for..

Essential Duties and Responsibilities:

• Assist walk in customers
• Attend and contribute to weekly leasing status meetings
• Process rental applications – run credit reports, verification of rental history and employment
• Contact rental applicants with approval/denial information
• Draft rental agreements and addendums
• Schedule lease signing and resident move ins
• Process and track lease assignments and subleases
• Parking – oversee parking list, agreements and rentals
• Place follow up move in calls to new residents
• Maintain neat and tidy workspace and lobby
• Understand policies and apply them to different situations
• Work well as a team
• Other duties as assigned by supervisor

Qualifications:

• Ability to deal effectively with a wide range of people
• A positive and outgoing nature
• Regular and prompt attendance
• Ability to work cooperatively with others
• Detail oriented
• Ability to meet multiple deadlines
• Works well under pressure to meet deadlines
• Good oral and written communication
• Spanish speaking and writing is preferred but not required

OTHER SKILLS:

The following business skills are required: familiarity with computers including Microsoft Word, Excel and Outlook.Has the ability to compose a business letter.

Yes, I am currently eligible to work (work permit/visa/citizenship) in the country to which I am applying. No, I am not currently eligible to work (work permit/visa/citizenship) in the country to which I am applying.