Client Service & Scheduling Specialist - Full-Time

Draftomat; Los Angeles (CA); On-site; USD 26,000 - 40,000; Full time

Benefits offered by this job

Paid training

Career advancement

Supportive office environment

Full-time employment

Job summary

Draftomat in Los Angeles is seeking a professional and customer-focused Client Service Representative to support customer relationships, service scheduling, and day-to-day office coordination.

You will communicate with clients, coordinate with field teams, and assist with billing and account management in a busy office environment, with paid training and opportunities for career growth.

Qualifications

• Experience in customer service or office support.
• Strong communication and organizational skills.
• Basic computer proficiency and scheduling software experience.
• Detail-oriented and dependable.
• Professional and customer-first attitude.

Responsibilities

• Schedule landscaping, maintenance, and service appointments.
• Maintain accurate client records and service requests.
• Coordinate with field teams to ensure timely service.
• Resolve customer concerns and provide updates.
• Assist with billing support and account management.
• Support office administrative tasks as needed.

Skills

Customer service

Communication

Organizational skills

Detail-oriented

Scheduling software

Tools

Scheduling software

Job description

Draftomat in Los Angeles is seeking a professional and customer-focused Client Service Representative to support customer relationships, service scheduling, and day-to-day office coordination.

You will communicate with clients, coordinate with field teams, and assist with billing and account management in a busy office environment, with paid training and opportunities for career growth.