Client Service Representative (Remote)

Spade Recruiting; United States; Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Performance-based incentives

Career advancement opportunities

Flexible schedule

Supportive team culture

Job summary

Spade Recruiting is seeking entry-level representatives to connect with members and explain benefit options. This remote-first position allows flexibility in scheduling and includes performance-based incentives such as bonuses and all-expenses-paid trips. Ideal candidates will have a high school diploma and effective communication skills. Responsibilities include engaging with clients through Zoom, collaborating with team members, and ensuring client satisfaction and accurate documentation. Join a supportive team where growth potential is encouraged.

Qualifications

• Legally eligible to work in the United States.
• Previous experience in customer service or sales is an advantage.
• Excellent listening skills.

Responsibilities

• Engage with members virtually through Zoom and phone calls.
• Collaborate with team members to meet shared goals.
• Provide consistent follow-up service.

Skills

Team-oriented mindset

Effective communication

Attention to detail

Adaptability

Organizational skills

Education

High school diploma or equivalent

Post-secondary education

Tools

Zoom

Online platforms

Job description

We proudly partner with labor unions, credit unions, associations, and their members across Canada, providing families with the permanent benefits they rely on. For decades, our mission has been to protect working families and children, ensuring they have the support and security they deserve. We are now expanding our team and seeking motivated individuals who want to build meaningful careers while making a real impact.

The Opportunity

We are looking forentry-level representativesto connect with members, explain their permanent benefit options, and provide ongoing service and support. This position is ideal for individuals who value teamwork, communication, and professional growth, and who want to thrive in a flexible, supportive environment.

Key Responsibilities

Engage with members virtually through Zoom and phone calls to explain benefit programs

Collaborate with team members to meet shared goals and performance standards

Answer questions, address concerns, and provide consistent follow-up service

Accurately complete documentation and maintain client records to company standards

Participate in team meetings and contribute ideas to improve processes and client experiences

Requirements

Legally eligible to work in the United States

High school diploma or equivalent (post-secondary education is an asset)

Previous experience in customer service, sales, or team collaboration is an advantage but not required

Proficiency with Zoom and online platforms, with strong attention to detail and accuracy

Excellent listening skills and the ability to communicate effectively both verbally and in writing

Preferred Qualifications

Team-oriented mindset with strong collaboration skills

Ability to adapt quickly in changing environments

Strong organizational skills and accountability

Confidence using virtual tools and platforms to engage with clients

Why Join Us?

Remote-first work environmentwith the flexibility to design your own schedule

Performance-based incentivesincluding bonuses and all-expenses-paid trips to destinations such as Cancun, the Bahamas, and Las Vegas

Career advancement opportunitieswith in-depth training, leadership development, and rapid growth potential

Supportive team culturewhere every member is valued and empowered to succeed