Customer Service Remote

American Income Life: AO; Plano (TX); Remote; USD 42,000 - 60,000; Full time

Benefits offered by this job

Remote position

Flexible scheduling

Weekly pay

Monthly performance bonuses

Benefits after qualification

Annual incentive trips

Clear growth path

Job summary

American Income Life: AO is hiring motivated, people-focused individuals to join our fully remote team. In this role, you will connect with union and association members who have requested information about their benefits, explain available options, and assist them through the enrollment process.

You will respond to inquiries, schedule virtual consultations, and help clients complete applications while maintaining accurate records and building lasting relationships.

Qualifications

• Excellent communication and people skills.
• Ability to work remotely and use a computer.
• Authorized to work in the U.S. or Canada.
• Self-motivated and coachable.

Responsibilities

• Respond to inbound and outbound client inquiries.
• Explain benefit programs and enrollment options clearly.
• Assist clients with applications and required documentation.
• Maintain accurate records and strong client relationships.
• Participate in ongoing training and leadership development.

Skills

Communication skills

Interpersonal skills

Remote work

Coachability

Reliability

Job description

Overview

About Us We are a leading 100% union-label supplemental benefits provider, proudly serving more than 40,000 unions and associations internationally. For over 60 years, we have helped working families access supplemental and permanent benefit solutions designed to provide long-term financial protection and peace of mind.

Position Summary

Position Summary We are hiring motivated, people-focused individuals to join our fully remote team. In this role, you will connect with union and association members who have requested information about their benefits, explain available options, and assist them through the enrollment process.

Responsibilities

• Respond to inbound and outbound client inquiries
• Schedule and lead virtual benefits consultations
• Explain benefit programs and coverage options in a clear, professional way
• Assist clients with applications and required documentation
• Keep accurate records and maintain strong client relationships
• Take part in ongoing training, mentorship, and leadership development

Qualifications

• Strong communication and people skills
• Positive attitude and professional presence
• Customer service or sales experience is helpful but not required
• Comfortable using computers and working remotely
• Self-motivated, reliable, and coachable
• Authorized to work in the U.S. or Canada

What We Provide

• 100% remote position with no commute
• Flexible scheduling
• Weekly pay plus monthly performance bonuses
• Benefits package after the initial qualification period
• Annual incentive trips for top performers to destinations such as Cancun, the Bahamas, Las Vegas, and more
• Clear growth path with leadership and fast-track promotion opportunities

This is a great opportunity for someone who enjoys helping people, wants flexibility, and is ready to build a career with long-term growth potential. Apply today to take the next step.