Client Service Pro: Growth, Training & Impact

Paychex Deutschland GmbH; Phoenix (AZ); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Comprehensive health coverage

401(k) with employer match

Tuition reimbursement

Paid time off for volunteerism

Job summary

A leading HR solutions provider is seeking a customer service representative to support clients with Paychex products. The ideal candidate will provide quality service via phone, email, and chat, ensuring customer satisfaction with all interactions. A Bachelor's Degree is preferred, along with strong communication and organizational skills. This role offers comprehensive benefits including health coverage, work-life balance programs, and ongoing development opportunities. Join us to make a difference in the HR landscape.

Qualifications

• Bachelor's Degree preferred.
• Excellent customer service skills required.
• Familiarity with HR, payroll, and benefits software is a plus.

Responsibilities

• Deliver quality service to clients via multiple channels.
• Follow up on outstanding tasks to ensure completion.
• Document all client interactions accurately.
• Maintain strong organizational skills in data input.
• Develop knowledge of Paychex products.

Education

Bachelor's Degree

Tools

Salesforce

HRIS

Flex

Core Advanced

ORS

Job description

A leading HR solutions provider is seeking a customer service representative to support clients with Paychex products. The ideal candidate will provide quality service via phone, email, and chat, ensuring customer satisfaction with all interactions. A Bachelor's Degree is preferred, along with strong communication and organizational skills. This role offers comprehensive benefits including health coverage, work-life balance programs, and ongoing development opportunities. Join us to make a difference in the HR landscape.