Client Service Pro: Growth, Training & Impact

Paychex Deutschland GmbH; Saint Petersburg (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical coverage

Virtual wellness classes

Tuition reimbursement

401(k) with employer match

Paid time off for volunteerism

Job summary

A leading provider of HR solutions is seeking an individual for a customer service role focused on delivering quality service to clients. The position involves using various systems, resolving claims, and documenting interactions. A Bachelor's degree is preferred. The company offers comprehensive rewards and fosters an inclusive work environment, valuing employee well-being, development, and community impact.

Qualifications

• Bachelor's degree preferred.

Responsibilities

• Deliver quality service to clients via phone, email, and chat.
• Follow up on outstanding items for completion.
• Use systems and software to manage customer service.
• Develop knowledge of Paychex products.
• Maintain strong organization in data input.
• Document all client interactions.

Education

Bachelor's Degree

Tools

HRIS

Salesforce

Flex

Core Advanced

ORS

Job description

A leading provider of HR solutions is seeking an individual for a customer service role focused on delivering quality service to clients. The position involves using various systems, resolving claims, and documenting interactions. A Bachelor's degree is preferred. The company offers comprehensive rewards and fosters an inclusive work environment, valuing employee well-being, development, and community impact.