Client Service Pro: Growth, Training & Impact

Paychex Deutschland GmbH; Allentown (Lehigh County); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical coverage

Tuition reimbursement

401(k) with employer match

Paid time off for volunteerism

Comprehensive work-life balance programs

Job summary

A leading HR solutions company is looking for a customer service representative to provide support for its products. This role involves delivering quality service to clients through various channels, maintaining knowledge of Paychex products, and ensuring compliance with service agreements. A Bachelor's degree is preferred. Additionally, employees benefit from comprehensive rewards, training programs, and a commitment to diversity and inclusion.

Qualifications

• Bachelor's degree preferred.
• Strong prioritization and organization skills are needed.

Responsibilities

• Deliver quality service to clients via various communication channels.
• Follow up on outstanding items to ensure completion.
• Maintain knowledge of Paychex products.

Education

Bachelor's Degree

Tools

HRIS

Salesforce

Flex

Core Advanced

ORS

Job description

A leading HR solutions company is looking for a customer service representative to provide support for its products. This role involves delivering quality service to clients through various channels, maintaining knowledge of Paychex products, and ensuring compliance with service agreements. A Bachelor's degree is preferred. Additionally, employees benefit from comprehensive rewards, training programs, and a commitment to diversity and inclusion.