Client Service Coordinator - 001187

Medical Management International, Inc.; Buena Park (CA); On-site; USD 23,322 - 29,797; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans (401(k) and Roth) with company match

Best-in-Class Student Debt Relief Program (for Full-Time DVMs)

Paid Time Off and Holidays

Top-Tier Mental Health and Wellbeing Resources

Paid Parental Leave for birth and adoption

Continuing Education Allowance (for Eligible Positions)

Three Free Optimum Wellness Plans for Pets

Job summary

Medical Management International, Inc. is seeking a Client Service Coordinator in Buena Park, California. The CSC will drive client and pet flow, maximize the veterinary team's productivity, and ensure effective communication with both clients and associates.

Competitive pay ranges from $16.93 to $21.63 per hour, based on experience and education. A range of comprehensive benefits including medical, dental, and retirement plans will be offered.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Maximize productivity of the veterinary medical team.
• Ensure good communication with associates and clients.
• Coordinate care of clients and pets efficiently.

Job description

Client Service Coordinator

SUMMARY OF JOB PURPOSE AND FUNCTION

The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.

The pay range for this role is $16.93 - $21.63 per hour. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.

Benefits

• Comprehensive Medical, Dental, and Vision Insurance
• Generous Retirement Plans (401(k) and Roth) with company match
• Best-in-Class Student Debt Relief Program (for Full‑Time DVMs)
• Paid Time Off and Holidays
• Top‑Tier Mental Health and Wellbeing Resources, including free coaching and counseling sessions
• Associate Life Insurance (company‑paid) and optional supplemental life insurance
• Company‑Paid Short‑ and Long‑Term Disability
• Flexible Spending Accounts (FSA)
• Health Savings Account (HSA)
• Paid Parental Leave for birth and adoption
• Continuing Education Allowance (for Eligible Positions)
• Backup Child and Elder Care & Family Support Resources
• Fertility and Family Building Support
• Digital Exercise Therapy
• Voluntary Protection Benefits
• Legal Plan
• Identity Protection
• Commuter Benefits
• Three Free Optimum Wellness Plans for Pets
• Exclusive Discounts

About Us

Banfield is a community of caring people marked by a diversity of thought, background and approach. Together, we’re bonded by a commitment to our purpose: A BETTER WORLD FOR PETS. Our pledge is to create an inclusive environment where associates can be themselves, so that we can find value in our differences. And we know that’s best achieved by upholding the health and well‑being of our associates.