Client Service Coordinator

Ultimate Staffing; Minneapolis (MN); On-site; USD 55,000 - 65,000; Full time

Job summary

An established industry player is seeking a dynamic Client Service Coordinator to enhance client experiences in the trade show sector. This full-time, on-site role in St. Paul, MN, involves managing logistics and providing exceptional service to clients throughout their project lifecycle. You will act as a key liaison, ensuring that all client needs are met with precision and professionalism. If you thrive in a fast-paced environment and are passionate about event coordination, this position offers a fantastic opportunity to grow and make a significant impact in a collaborative team setting.

Qualifications

• 2+ years of experience in event coordination or customer service.
• Strong organizational skills and ability to manage multiple priorities.

Responsibilities

• Act as the primary liaison for clients regarding trade show services.
• Coordinate logistics and manage service orders for client shows.

Skills

Event Coordination

Customer Service

Project Management

Communication Skills

Time Management

Education

High School Diploma

Associate Degree

Bachelor's Degree

Tools

Microsoft Office

Adobe Acrobat Pro

Claris FileMaker

Job description

2 days ago Be among the first 25 applicants

This range is provided by Ultimate Staffing. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$55,000.00/yr - $65,000.00/yr

Direct message the job poster from Ultimate Staffing

Business Solutions Manager @ Ultimate Staffing

As a Client Service Coordinator, you will be instrumental in providing a smooth and strategic planning experience for clients involved in trade show events. This full-time, on-site role is based in St. Paul, MN and focuses on managing the logistics and service elements of event execution with a high level of accuracy and professionalism.

Key Responsibilities:

Act as the primary liaison for assigned clients regarding their trade show service and support needs.

Guide clients through the full lifecycle of their projects-from initial request to order processing, production, shipping, and post-show follow-up.

Utilize project management tools to enter key deadlines and organize logistics for trade show events.

Prepare and update accurate show service quotes using vendor pricing and internal estimates.

Build event schedules to track client deliverables, ensuring deadlines are consistently met and feedback is received promptly.

Develop strong working relationships with external vendors and exhibit venues to coordinate services effectively.

Place and manage service orders for client shows, reviewing necessary documentation such as floor plans, electrical layouts, and insurance forms.

Deliver detailed cost estimates, project timelines, and service summaries to clients.

Arrange transportation for exhibit materials to and from event sites.

Coordinate on-site labor for exhibit installation and dismantling.

Collaborate with internal departments and provide backup to fellow team members to ensure smooth execution of each project.

Support daily office operations including supply orders, answering phones, opening/closing duties, and other administrative tasks as needed.

Qualifications:

High School Diploma required; Associate or Bachelor's degree preferred.

At least 2 years of experience in trade shows, event coordination, customer service, or related fields such as retail or hospitality.

Strong communication and organizational skills.

Ability to manage multiple priorities while working under tight deadlines.

Self-driven with excellent time management and follow-through.

Proficiency in Microsoft Office (Outlook, Excel, Word), Adobe Acrobat Pro, and Claris FileMaker or similar database software.

Willingness to respond to show-related communications outside standard business hours, including some evenings and weekends.

Comfortable managing client inventories and tracking assets.

Open to occasional travel-up to two times per year-for out-of-state trade shows (expenses paid).

Team-oriented mindset and a passion for collaborative work environments.

Additional Info:

• Pay range: $55,000-$65,000 (depending on experience)
• Schedule: Monday-Friday , 8:00am-5:00pm in office + possible remote communication during nights & weekends - need to be available to check in on event crews and respond to any issues that come up during event setups on the weekends (does not happen often)
• Location: 100% onsite, Saint Paul
• Type: Direct Hire
  

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Administrative and Support Services

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