Client Service Coordinator

Senior Helpers; Cameron Park (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Client Service Coordinator to join their team in Cameron Park. This full-time role involves supporting caregivers, developing personalized care plans, and ensuring quality care for seniors. With a competitive salary and benefits including medical, dental, and vision insurance, this position offers the chance to make a meaningful impact in the lives of clients. The ideal candidate will possess strong leadership and communication skills, along with a compassionate attitude towards seniors. Embrace this opportunity to contribute to a reputable company that values the well-being and independence of its clients.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Professional Development Opportunities

Qualifications

• High School Diploma required; some college coursework preferred.
• Demonstrated leadership and excellent communication skills.

Responsibilities

• Support and train a team of caregivers, ensuring quality care.
• Develop personalized care plans based on clients' needs.
• Coordinate caregiver shifts and conduct regular check-ins.

Skills

Leadership Skills

Communication Skills

Interpersonal Skills

Compassionate Attitude

Organizational Skills

Education

High School Diploma

Some College Coursework in Healthcare

Job description

Description of the role:
We are looking for an awesome Client Service Coordinator at Senior Helpers - Cameron Park! The primary responsibilities of the Client Service Coordinator include supporting a team of caregivers, developing care plans, and ensuring the highest level of quality care for our clients.

Responsibilities:
- Support and train a team of caregivers, providing support, guidance, and training as needed
- Assist in helping develop personalized care plans for each client based on their specific needs and preferences to reduce the risk of adverse events and hospitalizations.
- Coordinate and schedule caregiver shifts to ensure adequate coverage for clients, including back-filling shifts to ensure clients have the care they need and covering shifts for call outs and vacations of caregivers
- Conduct regular check-ins with clients and caregivers to ensure quality care and address any concerns
- Assist with personal care tasks such as bathing, grooming, and medication management
- Provide companionship and emotional support to clients
- Perform light housekeeping duties and meal preparation as needed
- Communicate with clients' families and medical professionals as necessary

Requirements:
- High School Diploma or equivalent required; some college coursework in healthcare or related field preferred
- Demonstrated leadership skills and ability to effectively manage a team
- Excellent communication and interpersonal skills
- Compassionate and patient attitude towards seniors and their care needs
- Fluent in English, both written and verbal
- Must pass a background check and drug screen
- Valid Drivers license, Insurance, and a car are a must for this role.

Benefits:
The Client Service Coordinator position offers a competitive salary range of $20.00- $21.00 per hour, dependent on experience and qualifications. In addition, Senior Helpers - Cameron Park offers benefits such as medical, dental, and vision insurance, paid time off, and opportunities for professional development and advancement within the company. This is a full-time position with a schedule of 40-45 hours/week. Available Schedules: Thursday - Monday or Wednesday - Sunday. Shift times would vary on business need; 7am-4pm or 10am-7pm typically with flexibility to be available for occasional overnights or evening shifts. Weekends are required for this role.

About the Company:
Senior Helpers - Cameron Park is a reputable company that provides quality care for seniors. We are dedicated to promoting the well-being and independence of our clients in the comfort of their own homes. Join our team and make a positive difference in the lives of seniors.

About the company

Senior Helpers is the nation's premier provider of in-home senior care, with locations all across the country. Our services range from specialized care for those with chronic diseases to companion services for seniors looking for assistance with daily activities.