Seasonal Client Service Associate: Paid Training & Growth

Jackson Hewitt - 3339; Marianna (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

PAID Training

Hourly Pay + Bonus Opportunities

Flexible Scheduling

Early Wage Access with ZayZoon

24/7 Telehealth + Mental Wellness

Corporate Discounts

Personal, Friends & Family Tax Prep (x

Seasonal opportunities

Job summary

Jackson Hewitt is seeking a Seasonal Client Service Associate to welcome clients, begin intake, and manage tax documents with accuracy in a fast-paced office. Training is provided to develop essential client-service and data-entry skills while supporting tax professionals and marketing efforts.

This entry-level role emphasizes dependable, friendly interactions and growth opportunities within the office environment.

Qualifications

• Strong communication and people skills.
• Basic computer proficiency.
• Willingness to learn and adapt in a fast-paced environment.
• Previous customer service, retail, hospitality, office, or sales experience is a plus—but not required.

Responsibilities

• Welcome clients and create a great first impression.
• Start the client intake process.
• Scan and organize tax documents.
• Perform basic data entry accurately.
• Schedule and confirm appointments.
• Answer phones and follow up with past and potential clients.
• Keep clients informed during wait times.
• Assist with local marketing efforts.
• Support Tax Pros with day-to-day office needs and deliver an exceptional client experience.

Skills

Communication skills

People skills

Basic computer skills

Fast learner

Dependability

Customer service experience

Job description

Jackson Hewitt is seeking a Seasonal Client Service Associate to welcome clients, begin intake, and manage tax documents with accuracy in a fast-paced office. Training is provided to develop essential client-service and data-entry skills while supporting tax professionals and marketing efforts.

This entry-level role emphasizes dependable, friendly interactions and growth opportunities within the office environment.