Client Service Associate — Tax Training & Growth

Jackson Hewitt Tax Service Inc.; Oak Ridge (TN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Opportunities for advancement

Free tax preparation training

Free continuing tax education

Discounted Tax Preparation on your лич

Job summary

Jackson Hewitt Tax Service Inc. is seeking friendly Client Service Associates for in-person roles in Oak Ridge, TN. These seasonal positions offer flexible schedules and potential advancement within the organization, with paid training and opportunities for year-round work for the right candidates.

Join a customer-focused team and help clients with check-ins, basic tax education, and distributing materials while delivering a positive, helpful experience in a busy office environment.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced retail environment.
• Willingness to learn and grow in a customer-focused role.
• Basic computer proficiency and troubleshooting ability.

Responsibilities

• Engage with clients and confirm appointments.
• Follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.
• Provide exceptional client experiences.

Skills

Communication skills

Interpersonal skills

Retail experience

Computer proficiency

Customer service experience

Job description

Jackson Hewitt Tax Service Inc. is seeking friendly Client Service Associates for in-person roles in Oak Ridge, TN. These seasonal positions offer flexible schedules and potential advancement within the organization, with paid training and opportunities for year-round work for the right candidates.

Join a customer-focused team and help clients with check-ins, basic tax education, and distributing materials while delivering a positive, helpful experience in a busy office environment.