Client Service Associate: Flexible Schedule & Growth

Jackson Hewitt - 1766; Barboursville (WV); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Hourly pay + bonus

Flexible schedule

Identity theft protection

Corporate discount program

Earned wage access

BenefitHub marketplace

401(k) matching

Tax training and PTIN

Continuing tax education

Enrolled Agent materials reimbursement

Job summary

Jackson Hewitt - 1766 is seeking a Client Service Associate in Barboursville, WV. You will greet clients, confirm appointments, and support their tax preparation journey with friendly, professional service in a fast-paced retail setting.

The role offers hourly pay with a competitive bonus package and various employee perks, including training and advancement opportunities. Join a welcoming team focused on excellent client experiences.

Qualifications

• Interpersonal and communication skills are essential.
• Experience in a fast-paced retail environment is preferred.
• Basic computer proficiency and troubleshooting ability are required.
• Customer service or sales experience is a plus but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Actively engage with clients.
• Confirm appointments.
• Follow up with past and potential clients.
• Distribute marketing materials.
• Keep clients engaged during wait times.

Skills

Interpersonal skills

Communication skills

Retail experience

Basic computer skills

Troubleshooting

Customer service or sales experience

Willingness to learn

Job description

Jackson Hewitt - 1766 is seeking a Client Service Associate in Barboursville, WV. You will greet clients, confirm appointments, and support their tax preparation journey with friendly, professional service in a fast-paced retail setting.

The role offers hourly pay with a competitive bonus package and various employee perks, including training and advancement opportunities. Join a welcoming team focused on excellent client experiences.