Client Service Associate

Jackson Hewitt - 2790; Kentucky; On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Training & development

Company parties

Employee discounts

Corporate discount program

Advancement opportunities

Tax preparation training

Continuing tax education

And More!

Job summary

Jackson Hewitt - 2790 in Kentucky is seeking a Client Service Associate to be the friendly face for clients, delivering exceptional service and valuable support in a welcoming, customer-focused environment.

You will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times, with training and opportunities for growth along the way.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and troubleshooting ability.
• Prior customer service or sales experience preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and provide exceptional service.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Excellent communication skills

Strong interpersonal skills

Customer service experience

Job description

Benefits:

• Training & development
• Company parties
• Employee discounts

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and

Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients' journey with us!

No matter your work background or experience level, we welcome you to

Perks:

• Corporate discount program
• Opportunities for advancement within the organization or as a tax pro
• Tax preparation training
• Continuing tax education
• And More!

What you need:

• Strong interpersonal and communication skills
• Experience in a fast-paced retail environment
• Basic computer proficiency and ability to troubleshoot
• Prior customer service or sales experience preferred, but not required
• Willingness to learn and grow in a customer-focused role

If you're looking for a rewarding opportunity to learn new skills and make an impact,