Client Service Associate

jackson-hewitt-careers; Beavercreek (OH); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Corporate discount program

Opportunities for advancement within ц

Tax preparation training

Continuing tax education

And More!

Job summary

Jackson Hewitt Careers is seeking a friendly Client Service Associate to be the welcoming face in our offices. You will engage with clients, confirm appointments, and help keep clients engaged during wait times.

In this role you will distribute marketing materials, provide essential support to the team, and contribute to delivering exceptional client experiences in a fast-paced retail environment. Excellent communication and a willingness to learn are essential.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and build relationships.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and provide essential support to the team.
• Keep clients engaged during wait times and ensure a positive experience.

Skills

Interpersonal skills

Communication skills

Tools

Computer proficiency

Job description

Benefits:

• Training & development
• Company parties
• Employee discounts

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and

Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients' journey with us!

No matter your work background or experience level, we welcome you to

Perks:

• Corporate discount program
• Opportunities for advancement within the organization or as a tax pro
• Tax preparation training
• Continuing tax education
• And More!

What you need:

• Strong interpersonal and communication skills
• Experience in a fast-paced retail environment
• Basic computer proficiency and ability to troubleshoot
• Prior customer service or sales experience preferred, but not required
• Willingness to learn and grow in a customer-focused role

If you're looking for a rewarding opportunity to learn new skills and make an impact,