Client Renewals & Growth Specialist

Ryan; Media (Delaware County); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Business Connectivity Reimbursement

Gym Membership Reimbursement

Tuition Reimbursement

Accelerated Career Path

Award-Winning Culture

Job summary

Ryan is seeking a Client Renewals Executive to support client onboarding and renewals. In this role, you will maintain relationships with clients while ensuring a smooth transition to service delivery.

Your responsibilities include engaging clients through calls and emails, managing documentation, and identifying growth opportunities. The ideal candidate should be adaptable, thrive under KPIs, and possess strong communication skills.

Qualifications

• Strong communication skills in phone, email, and virtual settings.
• Highly organised with attention to detail.
• Comfortable working to KPIs and performance targets.

Responsibilities

• Proactively contact new and existing clients via various communication methods.
• Track contract timelines and support renewal conversations.
• Identify additional service opportunities to increase revenue.

Skills

Strong communication skills

Highly organised

Attention to detail

KPI management

Client management

Adaptable to new systems

Sales support

Job description

Ryan is seeking a Client Renewals Executive to support client onboarding and renewals. In this role, you will maintain relationships with clients while ensuring a smooth transition to service delivery.

Your responsibilities include engaging clients through calls and emails, managing documentation, and identifying growth opportunities. The ideal candidate should be adaptable, thrive under KPIs, and possess strong communication skills.