Client Relationship & Program Delivery Lead

Highbrow LLC; Lincoln (NE); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading technology company is searching for a Client Relationship/Program Manager in Lincoln, NE. The candidate will serve as a primary contact for clients, focusing on application support and configuration enhancements. Responsibilities include conducting root-cause analysis for client issues and making necessary application adjustments. Candidates should have a bachelor’s degree in a relevant field, strong communication skills, and experience in technical support. This role is onsite with potential for occasional travel, along with flexible work hours.

Qualifications

• Experience in Technical Application Support or Technical Implementations.
• Ability to make application configuration changes to meet client-specific requirements.
• Proficient in writing database queries and diagnostic scripts.

Responsibilities

• Serve as principal point of contact for customers regarding application queries.
• Make application configuration changes to align with client requirements.
• Provide root-cause analysis for complex issues.

Skills

Technical Application Support

Communication

Problem-solving

Education

Bachelor’s degree in Computer Science, Information Technology, Finance, Business Administration

Tools

MS Windows Server

MS SQL

.NET Framework

Job description

A leading technology company is searching for a Client Relationship/Program Manager in Lincoln, NE. The candidate will serve as a primary contact for clients, focusing on application support and configuration enhancements. Responsibilities include conducting root-cause analysis for client issues and making necessary application adjustments. Candidates should have a bachelor’s degree in a relevant field, strong communication skills, and experience in technical support. This role is onsite with potential for occasional travel, along with flexible work hours.