Client Relationship Pro—Digital Banking & Growth

U.S. Bank; Eugene (OR); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

11 paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, appointment-based, and virtual channels, offering tailored financial solutions.

You will build trust, assess banking needs, explain products, and guide clients through digital channels while collaborating with the branch team to deliver a superb client experience. The role emphasizes relationship development, proactive outreach, and a strong understanding of consumer and business banking products, with

Qualifications

• High school diploma or equivalent.
• Typically has a minimum three to four years of job-related, retail banking experience or a combination of experience and commensurate training.
• NMLS registration required under the S.A.F.E. Act and Regulation Z; background and credit checks may apply.

Responsibilities

• Engage clients via in-person, by appointment, and virtual channels to provide trusted financial counsel.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service options to meet their needs.
• Collaborate with branch teammates to deliver excellent client experiences and support operations.

Skills

Relationship building

Multi-channel engagement

Digital literacy

Customer service

Communication skills

Needs discovery

Interpersonal skills

Financial services experience

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, appointment-based, and virtual channels, offering tailored financial solutions.

You will build trust, assess banking needs, explain products, and guide clients through digital channels while collaborating with the branch team to deliver a superb client experience. The role emphasizes relationship development, proactive outreach, and a strong understanding of consumer and business banking products, with