Client Relationship Consultant II - Trusted Banking Advisor

Us Bank; Rock Rapids (IA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Sign-on bonus $1000

Healthcare (medical, dental, vision)

401(k) and retirement plan

Paid vacation and holidays

Job summary

U.S. Bank is seeking a Client Relationship Consultant in Iowa to engage customers via in-person, by appointment, and digital channels. You will assess banking needs, open accounts, and educate clients on deposits and loans while delivering exceptional service.

This role emphasizes trust-building, leveraging digital tools, and collaborating with branch teams to meet customers’ financial goals, with compliance under SAFEs and Reg Z keeping in focus.

Qualifications

• High school diploma or equivalent.
• Typically 3–4 years of retail banking experience or equivalent training.
• Ability to build and foster relationships with clients.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identify solutions for clients based on needs and educate on digital products.
• Open new consumer and business accounts and process service requests.
• Provide an optimal client experience and collaborate with branch teams.

Skills

Relationship building

Client communication

Digital products

Proactive outreach

Customer service

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant in Iowa to engage customers via in-person, by appointment, and digital channels. You will assess banking needs, open accounts, and educate clients on deposits and loans while delivering exceptional service.

This role emphasizes trust-building, leveraging digital tools, and collaborating with branch teams to meet customers’ financial goals, with compliance under SAFEs and Reg Z keeping in focus.