Client Relationship Consultant II: Digital Banking & Growth

U.S. Bank; Stanton (CA); On-site; USD 48,000 - 59,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) plan

Paid vacation

Sick leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels, offering guidance on deposits, loans, and digital solutions. You will identify needs, educate on services, and open accounts while maintaining accurate records.

The role emphasizes proactive outreach, collaboration with branch teams, and adherence to banking policies within a digital-first framework.

Qualifications

• High school diploma or equivalent.
• 3–4 years of retail banking experience or equivalent training.
• Proven ability to build relationships through proactive outreach.
• Strong communication with clients.
• Knowledge of bank policies and support systems.
• Experience with digital banking products.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identify solutions based on client needs and digital first mindset.
• Open new consumer and business accounts and process requests.
• Educate clients on digital products and self-service options.
• Collaborate with branch teams to serve clients.
• Process basic transactions with accuracy.

Skills

Relationship building

Effective communication

Bank policies knowledge

Customer service

Digital banking

Needs-based selling

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels, offering guidance on deposits, loans, and digital solutions. You will identify needs, educate on services, and open accounts while maintaining accurate records.

The role emphasizes proactive outreach, collaboration with branch teams, and adherence to banking policies within a digital-first framework.