Client Relationship Consultant: Digital-First Banking Pro

U.S. Bank; St. Louis (MO); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Short-term and long-term disability

401(k) and employer-funded retirement

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels, delivering trusted guidance while promoting a digital-first experience.

You will open accounts, process deposits and loan applications, build relationships, educate clients on digital tools, and collaborate with branch teammates to serve customers accurately and efficiently.

Qualifications

• High school diploma or equivalent is required.
• Typically 3–4 years of related retail banking experience or equivalent training.
• Experience building client relationships and delivering great service is preferred.

Responsibilities

• Engage customers through in-person, by-appointment, and virtual channels.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital tools and self-service options.
• Develop partnerships with branch teammates to serve clients accurately and efficiently.

Skills

Relationship building

Proactive outreach

Communication with clients

Customer service

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels, delivering trusted guidance while promoting a digital-first experience.

You will open accounts, process deposits and loan applications, build relationships, educate clients on digital tools, and collaborate with branch teammates to serve customers accurately and efficiently.