Client Relationship Consultant II — Digital Banking Advisor

Us Bank; Duluth (MN); On-site; USD 68,136,000 - 83,182,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability insurance

Parental leave

401(k) retirement plan

Paid vacation

Holiday pay

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant in Minnesota to engage customers across in-person, appointment, and virtual channels, delivering tailored financial guidance while promoting a digital-first experience.

The role emphasizes building trust, guidance on deposits and loans, and proactive outreach to understand and meet clients' goals. Applicants should have a high school diploma or equivalent and typically several years of retail banking experience or equivalent training.

Qualifications

• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Ability to effectively engage and communicate with clients across channels.
• Strong knowledge of retail banking products and services and digital tools.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies solutions for new and existing clients based on their needs.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital banking products and services to meet their financial goals.

Skills

Relationship building

Client communication

Digital banking knowledge

Sales awareness

Customer service

Proactive outreach

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant in Minnesota to engage customers across in-person, appointment, and virtual channels, delivering tailored financial guidance while promoting a digital-first experience.

The role emphasizes building trust, guidance on deposits and loans, and proactive outreach to understand and meet clients' goals. Applicants should have a high school diploma or equivalent and typically several years of retail banking experience or equivalent training.