Relationship Banker: Trusted Advice & Digital Banking

U.S. Bank; Deerfield (IL); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Healthcare benefits

Life Insurance

Disability Coverage

Parental Leave

401(k) Plan

Paid Vacation

Paid Holidays

Adoption Assistance

Sick Leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage with customers across in-person, appointment, and virtual channels, offering tailored banking advice and digital product guidance. You will assess needs, open accounts, and process requests while delivering a high-touch service experience.

The role requires a strong track record in customer service and sales, with a focus on relationship-building and digital literacy to support client goals and cross-sell appropriate solutions.

Qualifications

• High school diploma or equivalent.
• Three to four years of customer service experience.
• Three to four years of sales experience.

Responsibilities

• Build relationships with clients across in-person, appointment, and virtual channels.
• Educate clients on deposit and loan products and services.
• Open new consumer and business accounts and process service requests.
• Leverage digital tools to enhance the client experience and achieve sales goals.

Skills

Relationship building

Customer service

Sales experience

Digital banking products

Communication skills

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage with customers across in-person, appointment, and virtual channels, offering tailored banking advice and digital product guidance. You will assess needs, open accounts, and process requests while delivering a high-touch service experience.

The role requires a strong track record in customer service and sales, with a focus on relationship-building and digital literacy to support client goals and cross-sell appropriate solutions.