Client Relationship Banker: In-Branch Banking & Solutions

Bank of America Corporation; Florida; On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America in Florida is seeking a retail banking professional to serve clients in the lobby, perform cash transactions, and guide customers to self-service options. This role emphasizes accurate cash handling, attentive service, and building trust with clients.

You will engage with customers to understand their financial needs, cross-sell appropriate solutions, and maintain compliance with bank policies while delivering an outstanding client experience. Weekend availability may be required.

Qualifications

• High School Diploma or GED required.
• Six months of cash handling experience preferred.
• Excellent customer service and communication skills.
• Ability to learn and use self-service banking technologies.

Responsibilities

• Engage clients in the lobby and assist with transactions.
• Process cash transactions accurately and efficiently.
• Build relationships to meet clients' financial needs.
• Adhere to laws, regulations, and bank policies.
• Support client experience and drive referrals.
• Schedule and manage center traffic.

Skills

Adaptability

Customer and Client Focus

Oral Communications

Problem Solving

Relationship Building

Client Management

Client Solutions Advisory

Pipeline Management

Education

High School Diploma / GED

Job description

Bank of America in Florida is seeking a retail banking professional to serve clients in the lobby, perform cash transactions, and guide customers to self-service options. This role emphasizes accurate cash handling, attentive service, and building trust with clients.

You will engage with customers to understand their financial needs, cross-sell appropriate solutions, and maintain compliance with bank policies while delivering an outstanding client experience. Weekend availability may be required.