Client Experience Banker

Bank of America Corporation; Ellenton (FL); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Bank of America Corporation in the United States (Florida) seeks a customer-focused lobby team member to engage clients, educate on self-service options, and process cash transactions accurately. You will build client relationships, identify financial needs, and connect clients to solutions that meet their goals.

The role requires strong communication, a proactive sales mindset, and the ability to work weekends or extended hours at a nearby financial center.

Qualifikationen

• Strong work ethic with results orientation and client focus.
• Ability to learn and adapt to new information and technology platforms.
• Confident in educating clients on simple transactions via self-service channels.
• Excellent communication and problem-solving skills.
• Able to follow established processes and comply with laws/regulations.

Aufgaben

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to do what is right for clients and the bank, adhering to laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Kenntnisse

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Relationship

Client Solutions

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Ausbildung

Bachelor's Degree or relevant Associate’s Degree

High School Diploma / GED

Jobbeschreibung

Bank of America Corporation in the United States (Florida) seeks a customer-focused lobby team member to engage clients, educate on self-service options, and process cash transactions accurately. You will build client relationships, identify financial needs, and connect clients to solutions that meet their goals.

The role requires strong communication, a proactive sales mindset, and the ability to work weekends or extended hours at a nearby financial center.