Client Experience & Relationship Banker

Bank of America Corporation; Town of Brandon (NY); Vor Ort; USD 36.000 - 48.000; Vollzeit

Zusammenfassung

Bank of America Corporation is seeking a customer-focused professional to engage clients in the lobby, educate them on self-service banking options, and process cash transactions accurately. You will connect clients with banking solutions that align with their financial goals while upholding compliance and risk standards.

The role emphasizes building relationships, handling cash, and delivering a seamless client experience across in-branch services, with weekend/extended hours as needed to

Qualifikationen

• Strong work ethic with a customer-first mindset.
• Experience in handling cash and basic transactions.
• Ability to learn and explain self-service banking options.
• Willingness to work weekends or extended hours as needed.
• Excellent communication and relationship-building with clients.

Aufgaben

• Executes the bank’s risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines to do what is right for clients and the bank, adhering to laws and regulations
• Grows business knowledge by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Kenntnisse

Customer service

Cash handling

Communication

Problem solving

Time management

Sales

Adaptability

Teamwork

Attention to detail

Self-service education

Ausbildung

High School Diploma

Bachelor’s Degree (desired)

Jobbeschreibung

Bank of America Corporation is seeking a customer-focused professional to engage clients in the lobby, educate them on self-service banking options, and process cash transactions accurately. You will connect clients with banking solutions that align with their financial goals while upholding compliance and risk standards.

The role emphasizes building relationships, handling cash, and delivering a seamless client experience across in-branch services, with weekend/extended hours as needed to