Client Relationship Banker — Elevate the Banking Experience

JP Morgan Chase; Town Park Estates (TN); On-site; USD 42,000 - 56,000; Full time

Job summary

JPMorgan Chase in Tennessee seeks a Relationship Banker at a branch to deliver hospitality, build relationships, and provide banking solutions. You will learn products, guide clients, and promote Chase technology to simplify their financial lives.

This role requires compliance with banking regulations, licensing where applicable, and flexible hours including weekends. A strong focus on customer experience and teamwork is essential.

Qualifications

• 1+ year of sales experience in Retail Banking, Financial Services, or related industries with proven success in establishing new clients, deepening relationships, and delivering results.
• Ability to create memorable experiences for our clients – elevate the client experience.
• Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.

Responsibilities

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Engage in clear, polite, consultative communication to understand and help clients, building trust – ask questions and listen to understand, anticipate their needs.
• Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
• Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Sales experience

Relationship building

Communication

Financial knowledge

Education

High school degree or equivalent

Tools

Chase Mobile App

Chase Online Banking

Job description

JPMorgan Chase in Tennessee seeks a Relationship Banker at a branch to deliver hospitality, build relationships, and provide banking solutions. You will learn products, guide clients, and promote Chase technology to simplify their financial lives.

This role requires compliance with banking regulations, licensing where applicable, and flexible hours including weekends. A strong focus on customer experience and teamwork is essential.