Client Relationship Banker — Elevate Customers’ Financial Lives

Bank of America; California (MO); Presencial; USD 32.000 - 46.000; Jornada completa

Descripción de la vacante

Bank of America is seeking a client-facing associate to educate and assist lobby clients with self-service options such as mobile, online banking, and ATM transactions.

You will process cash transactions, build relationships, and connect clients to banking solutions that meet their financial goals while adhering to risk and regulatory guidelines. This role may require weekend hours and offers in-office work with some flexibility.

Formación

• Demonstrates adaptability and a strong work ethic.
• Proven ability to build relationships and deliver customer-focused service.
• Strong problem-solving skills and effective communication.
• Comfortable educating clients on self-service banking options.
• Able to manage time and stay compliant with regulations.

Responsabilidades

• Engage lobby clients to educate and assist with transactions via self-service resources.
• Process cash transactions accurately and efficiently.
• Develop deep conversations to understand clients' financial priorities and suggest solutions.
• Build relationships to meet clients' financial needs and expand client engagement.
• Follow established processes, comply with laws and regulations in daily activities.
• Drive the client experience and manage cash responsibilities.

Conocimientos

Adaptability

Customer Focus

Problem Solving

Relationship Building

Account Management

Client Experience Branding

Educación

High School Diploma or GED

Bachelor's Degree or Associate's Degree

Herramientas

Self-Service Platforms

Descripción del empleo

Bank of America is seeking a client-facing associate to educate and assist lobby clients with self-service options such as mobile, online banking, and ATM transactions.

You will process cash transactions, build relationships, and connect clients to banking solutions that meet their financial goals while adhering to risk and regulatory guidelines. This role may require weekend hours and offers in-office work with some flexibility.