Client Relationship Banker: Elevate Clients’ Financial Lives

Bank of America Corporation; Palm Harbor (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

Bank of America Corporation is seeking a Customer Service Associate to engage clients in the lobby, educate on self-service options, and handle cash transactions with accuracy. You will build relationships, follow compliant processes, and support clients' financial needs while working a 40-hour week, including weekends as needed.

Responsibilities include guiding clients through transactions using ATM, online, or mobile banking, coordinating with specialists, and ensuring a smooth client

Qualifications

• Enthusiastic self-starter with a strong work ethic focused on client results.
• Collaborates effectively to build and nurture client relationships.
• Confident in educating clients on self-service banking options (ATM/online/mobile).
• Ability to learn new information and technology platforms quickly.
• Follows processes and regulatory requirements to protect clients and the bank.

Responsibilities

• Engage clients in the lobby to educate and assist with transactions via self-service resources.
• Process cash transactions accurately and efficiently for clients.
• Grow knowledge of financial products by partnering with small business, lending, and investments experts.
• Manage financial center traffic, appointments, and outbound calls effectively.
• Drive the client experience and maintain high service standards.
• Balance and manage cash responsibilities.

Skills

Adaptability

Customer Focus

Oral Communications

Problem Solving

Relationship Building

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor's Degree or business-related degree

Job description

Bank of America Corporation is seeking a Customer Service Associate to engage clients in the lobby, educate on self-service options, and handle cash transactions with accuracy. You will build relationships, follow compliant processes, and support clients' financial needs while working a 40-hour week, including weekends as needed.

Responsibilities include guiding clients through transactions using ATM, online, or mobile banking, coordinating with specialists, and ensuring a smooth client