Client Relationship Banker — Elevate Clients' Financial Lives

NBMBAA; Jacksonville (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America in Jacksonville, FL is seeking a client-focused associate to assist customers in-branch, educate on self-service resources, and process cash transactions accurately. You will engage with clients to understand financial goals and connect them to appropriate solutions.

Role requires strong communication, relationship-building, and the ability to work weekends or extended hours. A high school diploma is the minimum education, with opportunities to learn and grow within a large

Qualifications

• Motivated self-starter with strong work ethic and results focus.
• Ability to build relationships and collaborate across teams.
• Strong communication skills and client-focused mindset.
• Comfort with learning new technology platforms and self-service tools.
• Ability to handle cash activities and weekend/extended hours.

Responsibilities

• Execute the bank's risk culture and strive for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience and manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communication

Problem Solving

Relationship Building

Client Management

Sales Skills

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED

Bachelor's Degree or business-related Associate’s Degree

Job description

Bank of America in Jacksonville, FL is seeking a client-focused associate to assist customers in-branch, educate on self-service resources, and process cash transactions accurately. You will engage with clients to understand financial goals and connect them to appropriate solutions.

Role requires strong communication, relationship-building, and the ability to work weekends or extended hours. A high school diploma is the minimum education, with opportunities to learn and grow within a large