Client Relationship Banker: Elevate Banking Experiences

Testing Site - JPMC; Redondo Beach (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Chase is seeking a Relationship Banker in a Chase Branch to represent the brand with hospitality and financial technology solutions. You will lead in acquiring, managing, and retaining client relationships, offering thoughtful solutions to address financial needs and improve lives.

This role emphasizes regulatory compliance and high ethical standards. You will collaborate with a team of experts to tailor product recommendations, educate clients on Chase digital tools, and ensure exceptional

Qualifications

• 1+ year of sales experience in Retail Banking, Financial Services, or related industries.
• Ability to create memorable client experiences and elevate service.
• Excellent communication skills, both in person and over the phone.
• Ability to resolve client issues with attention to detail while maintaining compliance.
• Regulatory training requirements and license implications must be understood.

Responsibilities

• Put clients first and deliver attentive, friendly service to create a welcoming environment.
• Manage assigned clients, meet with them in person or by phone to build relationships and tailor recommendations.
• Communicate clearly to understand client needs, build trust, and anticipate financial requests.
• Educate clients on technology solutions (Chase Mobile App, Chase.com, ATMs) to meet banking needs.
• Learn products and procedures quickly to consult on banking solutions and connect clients with specialists.
• Adhere to policies, procedures, and regulatory requirements.

Skills

Retail banking sales

Client relationship building

Communication skills

Regulatory compliance

High school diploma or equivalent

Education

High school degree, GED, or foreign equivalent

Job description

Chase is seeking a Relationship Banker in a Chase Branch to represent the brand with hospitality and financial technology solutions. You will lead in acquiring, managing, and retaining client relationships, offering thoughtful solutions to address financial needs and improve lives.

This role emphasizes regulatory compliance and high ethical standards. You will collaborate with a team of experts to tailor product recommendations, educate clients on Chase digital tools, and ensure exceptional