Client Relationship Banker

Bank of America Corporation; San Antonio (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

Bank of America invites applications for a client-focused banking specialist to engage customers in the lobby, educate on self-service options, and process cash transactions accurately. You will guide clients toward solutions that support their financial goals and ensure compliance with policies.

Excellent communication, relationship skills, and the ability to work weekends or extended hours are required. Bilingual Spanish is highly desired, with training provided at a nearby center.

Qualifications

• Experience in financial services or customer service is preferred.
• Strong communication and interpersonal skills.
• Ability to learn and adapt to new technologies.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Client Focus

Oral Communications

Problem Solving

Relationship Building

Business Acumen

Sales

Time Management

Education

Bachelor's degree or business relevant associate degree such as business management, business administration, or finance

Job description

Bank of America invites applications for a client-focused banking specialist to engage customers in the lobby, educate on self-service options, and process cash transactions accurately. You will guide clients toward solutions that support their financial goals and ensure compliance with policies.

Excellent communication, relationship skills, and the ability to work weekends or extended hours are required. Bilingual Spanish is highly desired, with training provided at a nearby center.