Client Experience Banker

Bank of America; Middletown Township (NJ); Sur place; USD 42 000 - 54 000; Plein temps

Résumé du poste

Bank of America is hiring a client-focused representative to assist clients in the lobby, educate them on self-service resources, and process cash transactions accurately. You will build relationships to understand financial needs and connect clients to suitable solutions.

The role requires strong communication, problem solving, and the ability to work with a team while ensuring compliance with laws and bank guidelines. Weekend hours and location flexibility may be required.

Qualifications

• Requires a High School Diploma or equivalent.
• Strong interpersonal and communication skills for client interactions.
• Ability to learn and adapt to new information and technology platforms.

Responsabilités

• Engage clients in lobby and educate on self-service resources (ATM, online/mobile banking).
• Process cash transactions accurately and efficiently for clients.
• Build relationships to meet financial needs and connect clients to solutions.

Connaissances

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Formation

High School Diploma / GED / Secondary School or equivalent

Description du poste

Bank of America is hiring a client-focused representative to assist clients in the lobby, educate them on self-service resources, and process cash transactions accurately. You will build relationships to understand financial needs and connect clients to suitable solutions.

The role requires strong communication, problem solving, and the ability to work with a team while ensuring compliance with laws and bank guidelines. Weekend hours and location flexibility may be required.