Client Relationship Banker

JP Morgan Chase; New York (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

JPMorgan Chase in New York seeks a Relationship Banker to represent Chase in our branch, delivering hospitality and financial guidance. You will acquire, manage, and retain client relationships using banking solutions to meet financial needs.

The role requires sales experience, strong communication, and compliance with banking regulations. You will work with a team of experts to connect clients to technology and services, including licensing requirements under NMLS.

Qualifications

• 1+ year of sales experience in Retail Banking, Financial Services, or related industries with proven success in establishing new clients and delivering results.
• Ability to create memorable experiences for clients and elevate the client experience.
• Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients.
• Ability to resolve client issues with attention to detail while maintaining a consistent client experience.
• Operate within risk parameters and complete required training.

Responsibilities

• Put clients first and deliver attentive, friendly service to create a welcoming environment.
• Manage assigned clients and meet with them to build lasting relationships and tailor recommendations.
• Engage in clear, consultative communication to understand and help clients, building trust.
• Educate clients on technology solutions like Chase Mobile App, Chase.com, and ATMs.
• Learn products, services, and procedures to consult on banking solutions and connect clients to experts.
• Adhere to policies, procedures, and regulatory requirements.

Skills

Sales experience

Customer relationships

Communication skills

Regulatory compliance

Licensing knowledge

Education

High school diploma

College degree preferred

Job description

JPMorgan Chase in New York seeks a Relationship Banker to represent Chase in our branch, delivering hospitality and financial guidance. You will acquire, manage, and retain client relationships using banking solutions to meet financial needs.

The role requires sales experience, strong communication, and compliance with banking regulations. You will work with a team of experts to connect clients to technology and services, including licensing requirements under NMLS.