Client Relationship Banker

JP Morgan Chase; Cincinnati (OH); Presencial; USD 45.000 - 75.000; Jornada completa

Descripción de la vacante

JPMorganChase in Cincinnati is seeking a Relationship Banker to represent the brand with hospitality and help clients address their financial needs using Chase mobile and online tools.

You will build lasting relationships, learn products, and collaborate with experts to provide tailored financial solutions while meeting branch hours, including weekends. The role emphasizes compliance and excellent service in a dynamic banking environment.

Formación

• 1+ year of sales experience in Retail Banking or related industry.
• Ability to create memorable experiences for our clients.
• Excellent communication to tailor features and benefits of products and services to clients.
• Ability to resolve client issues with attention to detail.
• Operate within risk parameters/tolerances and meet compliance obligations including training.
• High school degree or equivalent.
• SIE exam, FINRA Series 6, state registration (63 if required), and Life licenses; licensing within 180 days.
• Ability to work branch hours including weekends and some evenings.

Responsabilidades

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Engage in clear, polite, consultative communication to understand and help clients, building trust – ask questions and listen to understand, anticipate their needs.
• Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
• Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Conocimientos

Sales experience

Communication skills

Issue resolution

Risk & compliance

Weekend hours

Educación

High school degree

College degree

SIE / FINRA licenses

State registrations

Descripción del empleo

JPMorganChase in Cincinnati is seeking a Relationship Banker to represent the brand with hospitality and help clients address their financial needs using Chase mobile and online tools.

You will build lasting relationships, learn products, and collaborate with experts to provide tailored financial solutions while meeting branch hours, including weekends. The role emphasizes compliance and excellent service in a dynamic banking environment.