Client-Focused Relationship Banker (New Branch)

JPMorgan Chase & Co.; Cincinnati (OH); On-site; USD 42,000 - 65,000; Full time

Job summary

JPMorgan Chase & Co. in Cincinnati seeks a Relationship Banker to deliver warm, personalized service, acquire, manage, and retain clients, and connect them with the right banking solutions.

You will use your financial knowledge and technology tools to enhance the client experience and build lasting relationships. You will help clients navigate products, stay compliant, and may work some weekends or evenings to meet their banking needs.

Qualifications

• 1+ year of sales experience in Retail Banking, Financial Services, or related industries.
• Ability to create memorable client experiences.
• Excellent communication skills for in-person and phone interactions.
• Ability to resolve client issues with attention to detail while maintaining compliance.
• Compliance with risk and regulatory obligations; training completed.

Responsibilities

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Engage in clear, polite, consultative communication to understand and help clients, building trust – ask questions and listen to understand, anticipate their needs.
• Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
• Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Sales experience

Customer service

Communication skills

Risk awareness

Weekend/evening availability

Licensing readiness

Education

High school diploma or GED

College degree (preferred)

Job description

JPMorgan Chase & Co. in Cincinnati seeks a Relationship Banker to deliver warm, personalized service, acquire, manage, and retain clients, and connect them with the right banking solutions.

You will use your financial knowledge and technology tools to enhance the client experience and build lasting relationships. You will help clients navigate products, stay compliant, and may work some weekends or evenings to meet their banking needs.