Client Relationship Banker

Bank of America; Arlington (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Bank of America is seeking a Customer Service Associate at a financial center to be the first point of contact for clients, uncover personal banking needs, and connect customers with specialists. You’ll support self-service transactions, deepen relationships, and deliver exceptional care.

The role involves outbound outreach and consistent follow-up to ensure client satisfaction. Ideal candidates have at least one year of sales experience, strong communication skills, and the ability to work

Qualifications

• One year of sales experience in a client-centric setting.
• Demonstrates strong work ethic and results orientation.
• Excellent written and verbal communication abilities.
• Confident in identifying client solutions based on needs.
• Ability to engage clients in-person and by phone.

Responsibilities

• Serve as the first point of contact for financial center clients.
• Uncover personal banking needs and connect clients to specialists.
• Support clients with self-service or transactional activities.
• Deepen client relationships through platform services.
• Proactively reach out via outbound calls and follow-up routines.

Job description

Bank of America is seeking a Customer Service Associate at a financial center to be the first point of contact for clients, uncover personal banking needs, and connect customers with specialists. You’ll support self-service transactions, deepen relationships, and deliver exceptional care.

The role involves outbound outreach and consistent follow-up to ensure client satisfaction. Ideal candidates have at least one year of sales experience, strong communication skills, and the ability to work