Client-Centric Banker, Financial Center

Bank of America; Florida; On-site; USD 42,000 - 62,000; Full time

Job summary

Bank of America is seeking a driven Financial Center Associate to be the first point of contact for clients, uncover personal banking needs, and connect clients to specialists. You will deepen client relationships, support self-service or transactional activities, and proactively follow up with clients through outbound calls to deliver exceptional service.

This role requires weekend availability and strong communication, with a focus on accuracy, compliance, and helping clients manage their

Qualifications

• Minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment.
• Strong written and verbal communications skills; comfortable engaging all clients (in-person and by phone).
• Ability to learn new information, adapt to technology platforms, and manage multiple tasks.

Responsibilities

• Partners with teams to provide financial center clients with consumer and small business solutions, services, and strategies when uncovering personal banking needs.

Skills

Active Listening

Sales Experience

Customer Focus

Oral Communications

Problem Solving

Time Management

Relationship Building

Education

High School Diploma or GED

Job description

Bank of America is seeking a driven Financial Center Associate to be the first point of contact for clients, uncover personal banking needs, and connect clients to specialists. You will deepen client relationships, support self-service or transactional activities, and proactively follow up with clients through outbound calls to deliver exceptional service.

This role requires weekend availability and strong communication, with a focus on accuracy, compliance, and helping clients manage their